Welcome to Frankcom Pty Ltd
FAQs

FAQs

I'd like to move my NTD. Is it possible for you to do it securely?

Certainly, we'll securely relocate the termination device and subsequently re-establish the connections, ensuring your internet service returns to normal operation.

What steps should I take to get ready for a commercial telecommunication setup?

The initial step is to arrange for the MDF jumpering to be completed. Subsequently, we'll assess your premises and make note of your specific requirements. Finally, we'll proceed with the communication installation.

I'm facing problems with my phone connection. Can you resolve them thoroughly?

At Frankcom, we excel in addressing a wide range of issues with phone lines or cables. If you encounter any problems, reach out to us promptly for swift and effective repairs.

How long does it take you to complete MDF jumpering?

We can finalize the MDF jumpering procedure within the same day. However, our technicians require time to locate the MDF (Main Distribution Frame) and establish the necessary connections to enable telephone or internet connectivity at your property.

How long does it take to install optical fibre?

With our resources and expertise, the process won't take long. Typically, we can install fiber optics and establish internet connectivity on the very same day.

Is CAT 6 good for internet connectivity at my place?

The decision varies based on your specific needs and the property characteristics. Overall, opting for CAT 6 is highly advantageous as it allows for high-speed connectivity. However, to determine the most suitable connection type for your situation, we recommend reaching out to us for personalized assistance.

I currently have NBN installed, but I'm looking to enhance the existing infrastructure. Can you assist me in making the required upgrades?

Certainly, we handle the installation of NBN and conduct thorough testing to ensure seamless functionality. Additionally, we're equipped to upgrade the framework according to your specific needs.

I want to set up an ethernet connection on my property. How can you help?

At Frankcom, we are dedicated to establishing connectivity in the most optimal manner. Depending on your needs, we will utilize either CAT6 or fiber optics for the connection setup. However, prior to doing so, we will assess your property.

Get in Touch With Us NOW

Contact us today to connect with our specialists and arrange a meeting to address your requirements and solutions.

Alternatively, reach out via email to receive a complimentary online quote.

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Frankcom

Frankcom Pty Ltd aims to become the top choice for builders, developers, surveyors, architects, and homeowners by offering inventive telecommunications solutions. These solutions are designed to establish and sustain a dependable and affordable communication network for everyone involved.